Help center
How can we help?
Search our guides, or pick one of the common questions below.
Try asking
Browse sections
102 step-by-step guides, most with screenshots, in 11 sections
Getting startedOrder your first server, sign in, reach your server and open a ticket5 guidesBilling & paymentsPaying invoices, payment methods, renewals, upgrades, cancelling and refunds15 guidesServer managementPower, reinstalling, backups, rescue mode and fixing a server that is down13 guidesFiveMInstalling, running and tuning a FiveM server, and faster downloads20 guidesWindows serversRemote Desktop (RDP) and setting up Windows Server8 guidesLinux serversSSH, SFTP and installing software on Linux9 guidesWeb hostingcPanel, WordPress, databases and SSL, plus Discord bot hosting13 guidesDomainsRegistering and transferring domains, nameservers and DNS records4 guidesBusiness emailSetting up SNG Mail, adding it to your devices and fixing delivery3 guidesAccount & securityPassword, two-step verification, linked accounts, notifications and details7 guidesIntegrations & MCPConnecting the SNG plugin to AI assistants and code editors5 guides
Didn't find your answer?
Open a ticket from the control panel or Discord: our assistant replies in seconds and the support team follows up when needed.
