Control panel guides3 minutes

    Forgot password: resetting and changing it

    Get back into your account with a link sent to your email, or change your password in Settings.

    The reset link is sent to the email you sign in with.

    1. 1
      Step 1

      Press Forgot password?

      On the sign-in page, press Forgot password?.

    2. 2
      Step 2

      Enter your sign-in email

      Enter the email you sign in with; it can differ from the billing email. The link arrives within a few minutes. If nothing arrives, check your spam folder.

    3. 3
      Step 3

      Set a new password

      Open the link and enter a new password: at least 12 characters, with upper- and lower-case letters and at least one number. After a reset, all devices are signed out for safety.

    4. 4
      Step 4

      Change it while signed in

      Go to Settings → Security → Password. Use a strong password that you do not use anywhere else.

      Change it while signed in
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