Legal
Legal documents
SNG Hosting terms of service, privacy, refund and usage policies and every other legal document in one place.
- Terms of ServiceSNG Hosting terms of service: accounts, payments, renewals, fair use, backups, liability limits and termination.
- Privacy PolicyHow SNG Hosting collects, uses, shares and protects personal data, which providers receive it, how long it is kept and your rights.
- Refund PolicySNG Hosting refund policy: the 14-day money-back guarantee on first orders, what is not refundable and how refunds are paid.
- Golden GuaranteeThe SNG Golden Guarantee: our voluntary support goals of a first reply within 15 minutes and resolution within 4 hours.
- Service Level Agreement (SLA)SNG Hosting service level agreement: 99.9% monthly availability target, how downtime is measured, exclusions and service credits.
- Data Processing TermsSNG Hosting data processing terms (DPA): how we process personal data in your hosted content on your behalf, security, sub-processors and breaches.
- Acceptable Use PolicySNG Hosting acceptable use policy: prohibited content and activities, resource and email rules, and how violations are handled.
- Cookie PolicyWhich cookies snghosting.com uses, why, for how long, and how to change your cookie choice at any time.
- Domain Registration TermsDomain registration terms at SNG Hosting: registry and ICANN rules, your responsibilities, renewals, expiry, transfers and disputes.
- Abuse and Takedown PolicyHow to report spam, phishing, malware, attacks or infringing content hosted at SNG, and how reports and counter-notices are handled.
- API, Integrations and AI Agents TermsTerms for the SNG API, access tokens, MCP server, plugins and AI agents connected to your account.
- Affiliate Program TermsSNG Hosting affiliate program terms: commissions, payouts, promotion rules and termination.
- Withdrawal NoticeWithdrawal notice for consumers in the EU and EEA: the 14-day right of withdrawal, its effects and the model withdrawal form.