Paying by bank transfer and uploading the receipt

A bank transfer is reviewed by the billing team, so it takes longer than a card payment.

1. 1
   Step 1

   Open the bank transfer window

   On the invoice page press Pay, then choose the bank transfer. The Submit bank transfer window opens.

   
2. 2
   Step 2

   Copy the transfer details

   The window shows the bank, the IBAN, the amount and the invoice reference (such as INV-3001). Use the copy button next to each value so nothing is mistyped.

   

   Note

   The account details are hidden on purpose in this screenshot. Always use the details shown on your own invoice.

3. 3
   Step 3

   Transfer the amount with the reference

   Transfer exactly the amount shown, and put the invoice reference in the transfer notes so billing can match it quickly.

4. 4
   Step 4

   Upload the receipt

   Under Upload transfer receipt, choose a picture or file of the receipt (JPG, PNG, WebP or PDF, under 5 MB), then press Submit receipt.

5. 5
   Step 5

   Wait for the review

   The invoice shows that the receipt was received and is awaiting review. Once the transfer is confirmed, the invoice turns Paid and the service activates.