Billing2 minutes

    Understanding Your Hosting Bill

    Everything you need to know about invoices, billing cycles, and payments

    At SNG Hosting, we believe in full transparency. Every fee is shown before you pay, and our invoices are designed to be clear and straightforward.

    1. 1
      Step 1

      Viewing Due Invoices

      You can always view your invoices via Client Area > Invoices. You'll find a list of all invoices (Paid, Unpaid, Cancelled).

    2. 2
      Step 2

      How to Read an Invoice

      An invoice contains: Invoice #, Issue Date, Due Date, Service Details (e.g., Hosting Plan or Domain), and Total Amount.

      Note

      Note: Invoices are usually generated 7-14 days before the renewal date to notify you.

    3. 3
      Step 3

      Available Payment Methods

      We accept a wide range of payment methods: credit and debit cards (Visa/Mastercard/Meeza), Apple Pay, Egyptian wallets such as Vodafone Cash, bank transfer, and cryptocurrency.

    4. 4
      Step 4

      Billing Cycles

      You can choose to pay Monthly, Annually, or Biennially/Triennially. Annual payments usually offer significant savings (up to 2 months free).

    Billing FAQs

    • Is renewal automatic? Yes, if a card is saved, we charge automatically to ensure service continuity.
    • What if I pay late? We offer a short grace period, but services may be suspended afterwards.
    • Can I change billing cycle? Yes, you can upgrade from monthly to annual anytime to save money.
    • Are prices tax-inclusive? Yes. Card payments are settled in EGP with a processing fee shown clearly before you confirm; bank transfer has no added fee.
    Need help?

    Have a question about a specific invoice?

    Contact Billing Dept